IETQAN Policy Statement
Our commitment to impartiality, competence, and consistent service across every certification and testing activity.
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Policies & Procedures.
Access IETQAN's official documents. Each file opens as a PDF you can read online or save for your records.
Values, Code of Conduct & Guidelines
The core values, ethical code of conduct, and operating guidelines that govern how IETQAN works with clients and partners.
Download PDFIETQAN Certification Process
A step-by-step overview of how applications are reviewed, assessed, and granted through the IETQAN certification process.
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Rules and conditions for the correct use of the IETQAN certification mark by certified organisations.
Download PDFImpartiality Policy
How IETQAN identifies, evaluates, and manages risks to impartiality to keep every decision objective and unbiased.
Download PDFComplaints & Appeals Process
The procedure for submitting, handling, and resolving complaints and appeals fairly and transparently.
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